Absolutely disgusted by the horrible service. As a family we make time for all of us to choose a Christmas tree together, tonight 12/19/17 before 8pm, was our only opening. Aperently the person over trimming and helping you get the tree said no he was not doing it any more tonight. We were given the okay to choose the tree and bring the tag inside to pay. Two young men came outside while we were choosing the tree, did not trim it. while the 18 year old daughter and dad was loading the tree it starts pouring rain. The two workers didn't flinch, did not lend a helping hand ONCE. They Continued to chat and watch our whole family struggle to get our trees on the car fast enough. Leaving they said nothing. We have never experienced such horrible customer service. DO NOT GET YOUR TREE FROM HOME DEPOT OR RELY ON THEM FOR PROFESSIONALISM.
All USA
Absolutely disgusted by the horrible service. As a family we make time for all of us to choose a Christmas tree together, tonight 12/19/17 before 8pm, was our only opening. Aperently the person over trimming and helping you get the tree said no he was not doing it any more tonight. We were given the okay to choose the tree and bring the tag inside to pay. Two young men came outside while we were choosing the tree, did not trim it. while the 18 year old daughter and dad was loading the tree it starts pouring rain. The two workers didn't flinch, did not lend a helping hand ONCE. They Continued to chat and watch our whole family struggle to get our trees on the car fast enough. Leaving they said nothing. We have never experienced such horrible customer service. DO NOT GET YOUR TREE FROM HOME DEPOT OR RELY ON THEM FOR PROFESSIONALISM.