Walgreens

The store is extremely clean and orderly. The staff is SO friendly. However... The pharmacy staff are some of the rudest people I have ever dealt with. Since I have relocated to Texas I have had to diligently stay on top of my prescription transfers and refills because the pharmacists are cold and unhelpful. Every time I have a question or concern I am spoken to on the phone like I am a pest. I work in customer service, so I make sure to watch how I speak to people when conducting business. I could understand being treated this way if I were rude and demanding. However, I always try to be kind and patient. The sentiments are not returned when I speak with them. It shouldn't take 3 phone calls to fill a birth control prescription. I will shop in the store.. however I will be transferring all of my pharmacy business to HEB. Please treat your customers better. It's frustrating to have been loyal to a company for 5+ years only to be treated like an annoyance. UPDATE: 1/23/18: Some new staff-- they seem MUCH nicer.

I used to go to this Walgreens all the time to the point where I knew where everything was. So one day I go in and start walking directly to the section I needed which was right in front of the makeup . As I was a, woman started eyeing me. 10 seconds later an employee came up and told me I had to take my purse up to the front and leave it with them. She scowled at me while demanding this. I didn't understand why but complied. I then grabbed my items and went to the front. The other employer handed me back my bag and wanted to get my information. My name and number. I said no but she again insisted and I said no again. This seemed to displease her. I left and right then I realized that they had profiled me as a thief. Since I was walking with intent towards a section people stole from even though I wasn't getting anything from there and had been to this store many times. I have never felt so hurt to be thought of as a felon and I will never go back to this Walgreens since this is how they treat their customers.