The facility and unit is clean however driving anything bigger than a 10' truck is difficult because this location is very small with tight corners especially if you happen to drive in on a day where there are unused trucks parked. On move out day, I had movers come to my unit and management gave me and my friend the keys to move the trucks out of the way ourselves.
You will not find great customer service at this location. The day I moved in, I was given the wrong storage number by the associate manager, Krystal. She realized her error after I had unpacked 90% of my 10' truck. There was no apology for her mistake but she did point out that "I had enough people to help so it shouldn't take that long". Two weeks later I tried opening the gate with my code which didn't work because Krystal had given me the wrong code.
At the time Uhaul sounded like a good option for a short term storage. After my experience I'm hesitant to use Uhaul again but I definitely will not return to this location.
All USA
The facility and unit is clean however driving anything bigger than a 10' truck is difficult because this location is very small with tight corners especially if you happen to drive in on a day where there are unused trucks parked. On move out day, I had movers come to my unit and management gave me and my friend the keys to move the trucks out of the way ourselves. You will not find great customer service at this location. The day I moved in, I was given the wrong storage number by the associate manager, Krystal. She realized her error after I had unpacked 90% of my 10' truck. There was no apology for her mistake but she did point out that "I had enough people to help so it shouldn't take that long". Two weeks later I tried opening the gate with my code which didn't work because Krystal had given me the wrong code. At the time Uhaul sounded like a good option for a short term storage. After my experience I'm hesitant to use Uhaul again but I definitely will not return to this location.