Disappointed in service after initial set up. My husband and I set up new account for cell phones then were talked into bundling by signing up for cable service with them (with incentives by manager). We initially declined but as the deal sweetened by manager with $$ gift cards we thought well why not. We had had a terrible time with cable set up. We were frustrated and returned to store to discuss situation. We met with an associate who spoke to manager we worked with the day we signed up. Manager, Octavia wanted nothing to do with us today, but was all about us when trying to sign us up. Disappointing, and we won't be going with them for cable service. now bc of all the issues and poor ability to troubleshoot.
All USA
Disappointed in service after initial set up. My husband and I set up new account for cell phones then were talked into bundling by signing up for cable service with them (with incentives by manager). We initially declined but as the deal sweetened by manager with $$ gift cards we thought well why not. We had had a terrible time with cable set up. We were frustrated and returned to store to discuss situation. We met with an associate who spoke to manager we worked with the day we signed up. Manager, Octavia wanted nothing to do with us today, but was all about us when trying to sign us up. Disappointing, and we won't be going with them for cable service. now bc of all the issues and poor ability to troubleshoot.