I saw a Google Offer for this Subway location recently and thought that I may use it sometime soon. Well today was that day, and I ended up leaving disappointed in the end.
Before going into the restaurant/gas station I double checked the location (the offer is location specific) and I checked to make sure that the offer was still valid (expires April 14, 2014).
Everything checked out on my end so I went inside and asked the associate if I could use the offer during breakfast (nothing on the offer said that I couldn't, but I wanted to make sure if I could). I showed the offer on my phone and she said that I could use it if I printed out the coupon, but nothing said that I had to print it out in the first place.
According to the Google Offer (via the Google Wallet app), all you have to do is show the associate a code (VALPAK1) on your phone (the app states,"Show your phone to redeem").
Hearing that I needed to print the offer, I showed her what the app says about only needing to show the offer on my phone, but she stuck to what she said before so I left confused and picked up breakfast somewhere else.
I just hope the owner/manager sees this post and will make sure that the offer states that a printed coupon is needed or let the associates know that it's ok to just see the offer on a customer's phone.
I saw a Google Offer for this Subway location recently and thought that I may use it sometime soon. Well today was that day, and I ended up leaving disappointed in the end. Before going into the restaurant/gas station I double checked the location (the offer is location specific) and I checked to make sure that the offer was still valid (expires April 14, 2014). Everything checked out on my end so I went inside and asked the associate if I could use the offer during breakfast (nothing on the offer said that I couldn't, but I wanted to make sure if I could). I showed the offer on my phone and she said that I could use it if I printed out the coupon, but nothing said that I had to print it out in the first place. According to the Google Offer (via the Google Wallet app), all you have to do is show the associate a code (VALPAK1) on your phone (the app states,"Show your phone to redeem"). Hearing that I needed to print the offer, I showed her what the app says about only needing to show the offer on my phone, but she stuck to what she said before so I left confused and picked up breakfast somewhere else. I just hope the owner/manager sees this post and will make sure that the offer states that a printed coupon is needed or let the associates know that it's ok to just see the offer on a customer's phone.