Come for the great deals, but don't expect any customer service. Wasn't greeted when I came in, and passed/shopped near at least 8 employees while I was shopping and didn't get acknowledged once. When I was trying on shoes, an employee just watched me try on shoes but didn't ask if I needed help. Later, two more employees started a loud conversation behind me, still ignoring me. I had to ask if they had another size in the back, which was met with a short "that's all we have" without hesitating to continue their conversation. When I checked out, the cashier asked me if I was a part of the rewards program. When I said I wasn't sure and asked if there was a way to check, she just said no and did not offer to sign me up.
Maybe I'm being critical, but I've worked in retail for almost 8 years and these are the bare minimum requirements for customer service. I'll return to Steinmart, but probably not this location.
All USA
Come for the great deals, but don't expect any customer service. Wasn't greeted when I came in, and passed/shopped near at least 8 employees while I was shopping and didn't get acknowledged once. When I was trying on shoes, an employee just watched me try on shoes but didn't ask if I needed help. Later, two more employees started a loud conversation behind me, still ignoring me. I had to ask if they had another size in the back, which was met with a short "that's all we have" without hesitating to continue their conversation. When I checked out, the cashier asked me if I was a part of the rewards program. When I said I wasn't sure and asked if there was a way to check, she just said no and did not offer to sign me up. Maybe I'm being critical, but I've worked in retail for almost 8 years and these are the bare minimum requirements for customer service. I'll return to Steinmart, but probably not this location.