Selery Fulfillment, Inc

Since we began working with Selery almost 6 months ago, we have been very impressed with their team. They are consistently responsive, always friendly, and very flexible. Our assortment is not the quickest or simplest to pick and pack, but the team has gone over and above to understand our expectations, learn about our products, and embrace our mission. We are confident the combination of the Selery team and the ShipHero application will be key in allowing us to continue the exponential growth of our company.

Purchased a company through flippa. The company used selery so I followed suit. First I wanted to know the basics of how to use their services. Like a poster previously mentioned there is little customer support. I talked to two employees through email correspondence. The first one brushed me off to the dedicated customer service guy who seemed to know very little about the operation. I placed an order to receive some inventory for photos. A month passed after the order was placed. Finally I called the number given on the site. I reached a lady who seemed to me like she was doing her absolute best in a chaotic environment. When I asked her about my order she said some of my inventory was misplaced and or missing. It was an honest answer. She dug alittle deeper and found out the guy before me stopped paying storage fees a couple months ago. So, I said ok what’s the damage. Mind you the store I purchased has very little inventory. Some of the invoices for a month of service were 700$ to 400$. I told them no thanks that’s more than my mortgage for a little storage space and poor service.