I've been buying Ford vehicles since my very first car, a Mustang Mach 1, 47 years ago; other than 1 Honda Accord & 1 Chevrolet Suburban, I have always purchased Ford cars & trucks - 20 at this point in time. While Ford has had a very good product offering through the years, Ford service has always been a key part of the reason I continue to do business with Ford. I have been getting service at Five Star Ford of Plano for over 10 years & they have always did their best to provide top quality service, working to resolve any service issues with my vehicle.
As a very loyal Ford customer, my expectations are very high, whether it's related to Sales or Service, but Five Star Ford of Plano has always come through for me. I have worked with my Service Advisor, Roland Hamons, for many years as he is always very responsive to my service needs and consistently exceeds expectations. In addition, the new Service Manager, Steve Jones, and Service Director, Keith Drake, have recently been very helpful in resolving any service issues I've had by going above & beyond even what Ford would do to ensure my total satisfaction. I would highly recommend you give Five Star's Service Team an opportunity to be your preferred dealership for your all Ford Service needs. Thanks Five Star!!!
I've been buying Ford vehicles since my very first car, a Mustang Mach 1, 47 years ago; other than 1 Honda Accord & 1 Chevrolet Suburban, I have always purchased Ford cars & trucks - 20 at this point in time. While Ford has had a very good product offering through the years, Ford service has always been a key part of the reason I continue to do business with Ford. I have been getting service at Five Star Ford of Plano for over 10 years & they have always did their best to provide top quality service, working to resolve any service issues with my vehicle. As a very loyal Ford customer, my expectations are very high, whether it's related to Sales or Service, but Five Star Ford of Plano has always come through for me. I have worked with my Service Advisor, Roland Hamons, for many years as he is always very responsive to my service needs and consistently exceeds expectations. In addition, the new Service Manager, Steve Jones, and Service Director, Keith Drake, have recently been very helpful in resolving any service issues I've had by going above & beyond even what Ford would do to ensure my total satisfaction. I would highly recommend you give Five Star's Service Team an opportunity to be your preferred dealership for your all Ford Service needs. Thanks Five Star!!!