Mishap after mishap. I continued going here because of the location, but I'll be going out of my way from now on to avoid interacting this business. One time they double charged me amounting to about $60. They were unable to locate a receipt or evidence of that transaction in their system, and I didn't have the receipt, so I let it go. Once they forgot to charge me at all. Several times I've received items back damaged. Once I got a shirt back with several buttons replaced, using the wrong colored buttons. Once they FORGOT to sew a shirt I'd brought in to be sewn, causing me to leave it there while I was on vacation. Then they had the audacity to call to tell me they're not responsible for items left over X amt of days! The final straw was the loss of a very valued shirt. This issue is still unresolved. I reached out to the owner for reimbursement, but have not heard anything back.
Mishap after mishap. I continued going here because of the location, but I'll be going out of my way from now on to avoid interacting this business. One time they double charged me amounting to about $60. They were unable to locate a receipt or evidence of that transaction in their system, and I didn't have the receipt, so I let it go. Once they forgot to charge me at all. Several times I've received items back damaged. Once I got a shirt back with several buttons replaced, using the wrong colored buttons. Once they FORGOT to sew a shirt I'd brought in to be sewn, causing me to leave it there while I was on vacation. Then they had the audacity to call to tell me they're not responsible for items left over X amt of days! The final straw was the loss of a very valued shirt. This issue is still unresolved. I reached out to the owner for reimbursement, but have not heard anything back.