Parmer Laundromat

12505 Rampart Street, Austin
Website: parmerlaundromat.com
Phone: +1 512-906-0904

Opening hours:
Mon07:00-22:00
Tue07:00-22:00
Wed07:00-22:00
Thu07:00-22:00
Fri07:00-22:00
Sat07:00-22:00
Sunclosed

Categories: Establishment  Laundry 

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Reviews

1
May 25, 2018

jennifer rosendahl

Total harassment! Tempted to file a police report! I was rinsing articles of clothing before spraying them with a stain remover spray in the restroom. After five minutes, the man who worked there banged at the door and told me to get out. He said he needed to use the restroom. I picked up my basket and walked out (very nicely by the way). After using the restroom, he then held up my stain remover spray and said "What's this?" as if he had never seen one before. I said what it was. Instead of setting the bottle on the counter next to him for the customer to pick up later, he then commanded that I walk across the store to get it out of his hand, (and I mean I had to get it directly out of his hand because I tried sitting in my chair hoping the situation would simmer down, but he would not move and commanded that I get it). To make the situation more awkward, he glared at me and would not take his eye contact off of me until I got the bottle. (He clearly does not want business from his customers). Then he pointed to an article of clothing (my underwear) and said "What's this?" as if he did not know that he was the one that forced me out of the restroom before I could get all of my things. He then commanded that I remove it immediately and could not seem to use any language to politely ask the customer to remove all articles of clothing when done using the restroom. To matters worse, he then started yelling at me saying "No washing clothes in the restroom!" as if it was not already made clear that I was spraying my clothes with a stain remover spray before putting them in the washing machine. This was not rocket science! This was clearly a case of total, unprovoked harassmemt! I was not a customer at all, but an object of wrath for his personal issues. I believe the reason he did this was because I was a young woman, and there was only on other person in the building. If this was during a busy hour, I think he would not have done what he did because other customers would see and he would lose business.


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