Requiring all of my personal information entered into your system in order to process a warranty exchange for a defective item. I had my receipt, not cool at all. When I asked why they needed my email, address, phone number etc. for a simple exchange I was given some weird answer like "we can only process an exchange if you are a rewards member"... Huh? Sounds like a scam to sell your personal information.
Requiring all of my personal information entered into your system in order to process a warranty exchange for a defective item. I had my receipt, not cool at all. When I asked why they needed my email, address, phone number etc. for a simple exchange I was given some weird answer like "we can only process an exchange if you are a rewards member"... Huh? Sounds like a scam to sell your personal information.