Mr. Rooter Plumbing of Dallas

It is always a bummer when you have plumbing issues but good customer service and quality work can make the experience less miserable. We discovered a leak in our water heater and quickly called to schedule an appointment. They had a team at our house within 30 minutes. They quickly helped us turn the water off and set up our 2nd heater so it would work until the next day when they could come back and repair the two heaters. The next day Brett and his colleague returned bright and early and spent the day working hard to get our water heaters replaced. They were respectful and kept me in the loop as they worked so I knew what to expect. I was pleasantly surprised to see that they came with their own carpet booties/shoe covers. I have had other companies come and get annoyed when I have asked them to cover their shoes or remove them. Overall was a great experience considering the unfortunate circumstances. I will definitely use them again.