Last week I went to Martin Stone and spoke to the owner John about some dirt for my flower beds. He took me out to the yard and showed me the different types and told me how to Determine how much I needed. I went back that afternoon and placed a order for 6 yards to be delivered and put on the street in front of my sidewalk so it would be easy for me to put where I needed. I even showed the young man that put in the order a picture of the house and where I wanted it put.
The next day when they delivered they backed into my yard and broke a sprinkler head and dumped the load in the yard. I called and spoke to the person over the delivery drivers and his only answer to me was “he told the driver to read the diresctons” he said he would have someone call me to discuss the issue that never happend. I’m not sure if John is just not getting the message or maybe he has the attitude of his employees that what the customer wants doesn’t really matter once it’s paid for.
I would love to recommend this local business to my neighbors and friend but can’t.
Micheal Thrash
Last week I went to Martin Stone and spoke to the owner John about some dirt for my flower beds. He took me out to the yard and showed me the different types and told me how to Determine how much I needed. I went back that afternoon and placed a order for 6 yards to be delivered and put on the street in front of my sidewalk so it would be easy for me to put where I needed. I even showed the young man that put in the order a picture of the house and where I wanted it put. The next day when they delivered they backed into my yard and broke a sprinkler head and dumped the load in the yard. I called and spoke to the person over the delivery drivers and his only answer to me was “he told the driver to read the diresctons” he said he would have someone call me to discuss the issue that never happend. I’m not sure if John is just not getting the message or maybe he has the attitude of his employees that what the customer wants doesn’t really matter once it’s paid for. I would love to recommend this local business to my neighbors and friend but can’t. Micheal Thrash