Down on their LUXX
The first time I went 2 months ago the service and quality were incredible! Now it is abysmal.
They use dirty towels, do not clean their nail stations and will argue with you about it. The first few pictures are of the side table after they "cleaned" it. When I sat down it was covered in green polish powder freshly ground off another customer's nails. I pointed it out to the manicurist who said it wasn't dirty. After pointing out the nail grinder powder she wiped at it with a towel she proceeded to use for my manicure. The next photos are of the "fresh" towel they brought for me to put my hands on. The last photo is just what it looks like. They had dirty towels on the floor. Given, it's a better place for them than my hands but certainly not safe or sanitary. If you like your nail salons sloppy, unhygenic and combative, this is the place for you.
All USA
Down on their LUXX The first time I went 2 months ago the service and quality were incredible! Now it is abysmal. They use dirty towels, do not clean their nail stations and will argue with you about it. The first few pictures are of the side table after they "cleaned" it. When I sat down it was covered in green polish powder freshly ground off another customer's nails. I pointed it out to the manicurist who said it wasn't dirty. After pointing out the nail grinder powder she wiped at it with a towel she proceeded to use for my manicure. The next photos are of the "fresh" towel they brought for me to put my hands on. The last photo is just what it looks like. They had dirty towels on the floor. Given, it's a better place for them than my hands but certainly not safe or sanitary. If you like your nail salons sloppy, unhygenic and combative, this is the place for you.