Gordon's

4511 North Midkiff Road, Midland
Website: gordonsjewelers.com
Phone: +1 432-697-7893

Categories: Establishment  Jewelry store 

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5
May 09, 2018

Ronald Sutcliffe

After Three Days and three E-mails to the owner Zale's Corporation, waiting on a decision of "What is a Lifetime Guaranty of a Watch Battery replacement for three watches I purchased at the Gordon Jewelry Store, in the Midland Park Mall in Midland, Texas since 2005. My wife's watch is dead and battery needs replaced. Waiting on a Management Decision as I was turned down by management in the Gordon's Store by personnel on duty? I dispatched a written e-mail-concern to the Main Office and Response is on the way back to me from the Main Office of said owner. What is a "Lifetime Battery Replacement?" which I paid for in 2005? Any one know the answer like Management of Zales???? Ron in Texas on June 28, 2016 12 noon ON WEDNESDAY JUNE 29, 2016 FINALLY GOT A DECISION AND REPLACEMENT OF WATCH BATTERY AT ZALES JEWLERY STORE IN MIDLAND PARK MALL BY TANYA LATORRE SALES CONSULTANT AND NOW I AM A HAPPY CAMPER AND SO IS MY WIFE'S WATCH. LIFETIMES SURVIVED THIS TIME FOR SURE! THANKS TANYA AT ZALES TODAY JUNE 29, 2016 5P.M. Watch is still working great on July 15, 2016 11a.m by Ron


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