When we moved, one of our "no scratch sofa foot inserts" disappeared. I went back to Ethan Allen hoping I would be able to purchase a replacement. Customer service shipped it to our house within days and didn't charge us a dime! Ethan Allen has always provided not only quality products, but also phenomenal customer service. That is a rarity these days.
All USA
When we moved, one of our "no scratch sofa foot inserts" disappeared. I went back to Ethan Allen hoping I would be able to purchase a replacement. Customer service shipped it to our house within days and didn't charge us a dime! Ethan Allen has always provided not only quality products, but also phenomenal customer service. That is a rarity these days.