El Chico Cafe

2815 North Sam Rayburn Freeway, Sherman
Website: elchico.com
Phone: +1 903-893-2663

Categories: Establishment  Food  Restaurant 

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Reviews

1
Apr 29, 2018

cynthia eason

DO Not got here. I only gave one star because I couldn't post the review without. You'll get better service at Taco Bell! The manager is extremely rude. We attempted to go last night only to be ignored and never got a table after waiting nearly 30 minutes and there was no one even there. While waiting a couple left from their table and told everyone in the line good luck, they had already been here 20 minutes sitting and never even got drinks. The couple in front of us said they had been standing in line that long and they were leaving. That left 1 woman in front of us. She said she was picking up a to go order. She said she had already been outside at to go and couldn't get it, came in and no one came to the bar and now here she was in line and couldn't get any service. While standing there we saw 3 different waiters who completely ignored us. Finally a man with dark hair and glasses came from the back and asked what she needed. She told him and he argued with her that he had no to go orders. She had placed a $200 to go order for a party the day before and was upset. He told her he would be back. My mom asked if we could get a table and he replied there were only 3 people working and he was doing the best he could and continued walking off. He came back and told her he found the order and would have it ready in 10 minutes. She asked him if she should just cancel it and he got red and told her in a very rude and angry voice, no he just said he would have it in 10 minutes, have some patience. They were doing every thing they could. I asked him again how bout that table. He completely ignored us and walked back to the back. My mom got mad and said we were leaving. After waiting 30 minutes we went to Chili's.


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