Service man seemed very knowledgable and detected the problem very quickly. Unfortunately, he spent a full hour telling me the product that was purchased 4 years ago from A&E is a piece of junk and we should forgo repair and replace the unit. Probably not par for the course but I was certainly taken aback, I've heard good things about the company; was surprised the employee did not stand behind his product.
Service man seemed very knowledgable and detected the problem very quickly. Unfortunately, he spent a full hour telling me the product that was purchased 4 years ago from A&E is a piece of junk and we should forgo repair and replace the unit. Probably not par for the course but I was certainly taken aback, I've heard good things about the company; was surprised the employee did not stand behind his product.