This is for the terminal E location, but the staff there is very nice and trying their hardest. Gave me an extra when they made a mistake. Thanks!
Got an almond pretzel at the airport and got to my gate it was hard as a rock and burnt on the bottom. Took it back she tried to give me a cinnamon and said it was the same? (Learn to speak English first of all) I asked for almond again. Got back To my gate and it's hard and dry. Sucks that you have to pay so much at the airport for food..... let alone crappy service and food!
About as unpleasant an experience as you can have at a pretzel stand...but hey, it's the airport, and a lot of grumpy people pass through here so maybe the staff is jaded...and underpaid and under appreciated. At least that's what it looks like from what I can tell. Anyway, the pretzels and pretzel bites are okay. They taste about the same as in other locations. Maybe slightly more greasy. What I don't like is that the cheese sauce is now room temperature packets. In the old days it was warm and that was nice. Oh well. Pretzels anywhere are still carbs. Carbs can be comforting. So if you're at the airport and the rude staff rattles you, just find solace in the innocent and playfully salty pretzels.