Bought accent chair, dining table, chairs, buffet and sectional in August last year. All items arrived on time but one chair back and accent chair were scratched, accent chair arm rest was not fixed properly and the worst thing was buffet which looked like it was second hand. Have been working on replacing the scratched back of the chair since they arrived mid September. Hoping to finish by next Friday. The accent chair we bought discounted so we didn’t complain. However, buffet is a long story. It is so poorly made! Edges look like they are worn out. Very untidy work giving the impression the buffet was at least 15 years old and frequently used. The manufacturer sent replacement after another 6-8 weeks lead time which show no improvement except they used marker to hide the flows. Also color didn’t match the rest of the dining set. Now waiting for another replacement. Hoping everything will be ok this time.
All USA
Bought accent chair, dining table, chairs, buffet and sectional in August last year. All items arrived on time but one chair back and accent chair were scratched, accent chair arm rest was not fixed properly and the worst thing was buffet which looked like it was second hand. Have been working on replacing the scratched back of the chair since they arrived mid September. Hoping to finish by next Friday. The accent chair we bought discounted so we didn’t complain. However, buffet is a long story. It is so poorly made! Edges look like they are worn out. Very untidy work giving the impression the buffet was at least 15 years old and frequently used. The manufacturer sent replacement after another 6-8 weeks lead time which show no improvement except they used marker to hide the flows. Also color didn’t match the rest of the dining set. Now waiting for another replacement. Hoping everything will be ok this time.