When I approached the counter today (5-16-17) at 7:30pm to start my order I said hello to the first female employee with dark hair on the line- happy that I was finally getting some food after a long day. And instead of it being reciprocated, I was greeted with a stoic-faced, "Bowl or burrito?" It was very off putting since that was the first person I interacted with, but even though I felt unwelcome I've also worked in the service industry before, and I thought maybe she was having a bad day.
However after a straining conversation building part of my bowl with her, I was greeted by the next two employees with smiling faces and upbeat conversation. Prior to paying I look back at the first girl, as the cashier went to tell her something, and this once cold shouldered girl was now smiling and laughing.
Even though the last two employees were very kind I couldn't help but feel as though this girl was mad at me for some reason. I don't understand. I felt my mood instantly go down because I was greeted in a way in which made me feel like I shouldn't be there, only to find out that there was nothing wrong with this girl but her attitude towards customers.
I'm really disappointed because despite the food being fine, that girl simply left a bad taste in my mouth.
All USA
When I approached the counter today (5-16-17) at 7:30pm to start my order I said hello to the first female employee with dark hair on the line- happy that I was finally getting some food after a long day. And instead of it being reciprocated, I was greeted with a stoic-faced, "Bowl or burrito?" It was very off putting since that was the first person I interacted with, but even though I felt unwelcome I've also worked in the service industry before, and I thought maybe she was having a bad day. However after a straining conversation building part of my bowl with her, I was greeted by the next two employees with smiling faces and upbeat conversation. Prior to paying I look back at the first girl, as the cashier went to tell her something, and this once cold shouldered girl was now smiling and laughing. Even though the last two employees were very kind I couldn't help but feel as though this girl was mad at me for some reason. I don't understand. I felt my mood instantly go down because I was greeted in a way in which made me feel like I shouldn't be there, only to find out that there was nothing wrong with this girl but her attitude towards customers. I'm really disappointed because despite the food being fine, that girl simply left a bad taste in my mouth.